FAQs

Updated: May 11, 2022 

What is RipplEffect Tech? 

RipplEffect is a fundraisin solution for nonprofits.

Carefully designed with a modern look and feel previously reserved for large commercial brands, nonprofits on the FUNDr platform can foster closer connections with their communities, all while increasing engagement and revenue. For a more detailed answer, see terms & services.

How do I work with RipplEffect Tech? 

We host fundraiser and event on our tech solution tools, FUNDr and EVENTr on a project basis (one-time use) or via an annual contract that allows access to the full suite. For more information on pricing, contact us. 

How does payment processing work?

For most Donations processed through the Site or Services, RipplEffect Tech utilizes Stripe for payment processing (and on occasion another payment processor). When one of these payment processors processes a Donation, the funds donated are deposited directly in the Beneficiary’s bank account. When making a Donation via the Site or Services, you agree to any terms, conditions, or privacy policies of the third party payment processor being utilized and of the Beneficiary of your Donation. If you have any questions about such terms, conditions, or privacy policies, please contact the third party payment processor or non-profit beneficiary directly.

What happens if there are chargebacks and Refunds?

Donors must request any and all refunds directly from the Beneficiary. In the event that a Donation is cancelled, reversed, charged back, or refunded to any Donor after the transfer of such Donation to a Beneficiary, the Beneficiary shall be responsible in processing the amount cancelled, reversed, charged back, or refunded. RipplEffect Tech Client is not responsible for payment processing, refunds, payment reconciliations, or Donor gift receipts. 

Does RipplEffect Tech provide Gift Receipts?

Beneficiaries are responsible for timely providing Donors with tax-exempt receipts verifying that such Donors qualifying tax-exempt Donation is tax-deductible, as well as giving receipts in general.

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